GENERAL MOTORS

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

COUNTRIES:

2002
Automotive
SAP

Import / Export / Drawback

Brazil and Argentina

“Softway supplies us solutions with stability and coverage required to support our complex foreign trade operations in Brazil and in Argentina. It also provides us a committed support team always available to meet our day-to-day demands. We've had this business partnership for almost 10 years!”

Hélio Silva - IT Manager South America

PHILIPS HEALTHCARE

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2003
Medical Equipment
SAP

Import / Export / Special Deposit

“The trust in the Softway brand and the concern to invest in technology as well as the constant update assure Philips to get the best system available in the market."

Ricardo Manduchi - IT Manager

Voith Paper / Hydro

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2005
Pulp and paper
SAP

Import / Export / Exchange Operations / Drawback

“Softway is our foreign trade solution that allows SAP to meet the drawback, exchange, export and import flows. With the growth in business and the constant expansion of our plants, Softway has proven to be the committed partner we were looking for to meet our needs."

Marcelo Gianotto - IT Manager

HONDA AUTOMOVEIS DO BRASIL

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2005
Automotive
JDE

Import / Export / Exchange Operations / RECOF.

“Softway is our business partner at Honda, providing us with a robust solution that meets our needs regarding the RECOF, Linha Azul, exchange, import and export flows. With this solution, our business increased substantially by using special regimens (RECOF and Linha Azul). Our operating profits increased because of the import and export solutions, and we have more control over our foreign trade management.”

Hélio Mabba - Supply Chain, Logistics, Financial and Managing Director

MOTOROLA INDUSTRIAL

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2001
Electronics
Oracle E-Business Suite

Import / Export / Exchange Operations / RECOF

“We found in Softway the most suitable business partner, providing us full solutions integrated with Oracle EBS. It has given us speed to meet our international logistics operations, in addition to the support in deploying the new system. This resulted in obtaining the benefits offered by RECOF, which is extremely important in our business."

Felipe Porto - IT Project Manager

KOMATSU DO BRASIL

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2001
Automotive
BaaN

Import / Export / RECOF

“We are extremely pleased with the products and services offered by Softway, since the first project that was deployed at Komatsu (Linha Azul). The import and export solutions have brought us great control and operating profits. RECOF has provided us with the competitive advantage in order to compete overseas.”

Jefferson Biaggi - IT, Logistics and PCP Manager

Renault-Nissan Alliance

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2003
Automotive
SAP

Import / Export / Exchange Operations / RECOF / Data Mart / Tax Classification.

“Being one of the major automotive industries worldwide, Renault-Nissan uses a very complex international logistics operation, but more important is the speed required in order to be competitive nowadays. Therefore, we needed a tool to help in the control and provide speed in the documentation process required by the IRS, and also important is the total integration with SAP. In 2004, we chose the solutions offered by Softway to be the foreign trade tool and later we adopted the model with RECOF Sys, which allowed us to obtain logistics and financial profits. After sales, technology, reliability and commitment sum up the relationship acquired during these years between Renault-Nissan and Softway.”

Everson Ascencio - Import and Export Manager

Sabó Industria e Comércio de Autopeças

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2005
Automotive
SAP

Import / Export / Exchange Operations / RECOF

“Today we know we decided for the best and most complete foreign trade solution in the market In addition to the systems, Softway provides us with specialized infrastructure at the Data Center and we are very satisfied with services, which are always available assuring security to our environment and continuity to our business. As a user of RECOF regimen, Sabó needs its foreign trade systems to be 100% integrated with the SAP ERP, in conformity with the legislation, and Softway has been the ideal partner in this aspect."

Alessandro Laurenti - Gerente de TI

VOLVO DO BRASIL

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2004
Automotive
SAP + Legacy

Import / Export / Exchange Operations / RECOF / Tax Classification / Account

“In 2003, we deployed the complete foreign trade solution offered by Softway because of its scope and experience in Special Regimens aimed at the automotive industry."

Celso Izepão - Manager of the Corporate Tax & Recof Management Depts

Construtora Norberto Odebrecht

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

COUNTRIES:

2008
Construction
Oracle E-Business Suite

Import / Export / Exchange Operations

Angola, Ecuador, Mexico, Panama, Peru, Venezuela and Argentina.

“Norberto Odebrecht building company relies on Softway solutions to manage its import and export processes. (..) The objective of this project is to implement an automated and standard process to import and export goods and assets to several units and sites in Brazil and overseas. Rollout plans include countries such as Argentina, Angola, Mexico, Panama, Peru and Venezuela. The idea is to create a foreign trade global platform that integrates the export process of the units in Brazil with the processes of the units spread around the world, offering more traceability, speed and control over the operations.
(..) The approved Softway suite adapted to the Oracle solution, with its specific functionalities in foreign trade, has been integrated with several EBS R12 modules, such as: Purchase, Sales, Receipt (from deliveries), Accounting, and Accounts Payable and Receivables.
We chose Softway because it offers a consolidated solution nationwide and also because it meets all our demands in foreign trade. (..)”.

João Cumerlato – CIO

Kodak

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2001
Chemical
SAP

Import / Export

“Being users of products provided by Softway, we have achieved scope, speed and performance, which are crucial aspects for our customers.”

Cristina Sampaio - Import Manager

GRUPO ITAUTEC

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2006
IT
SAP

Import / Export / Exchange Operations / RECOF

“With an innovative and modern way in customer relations, Softway assigns a Relations Executive to follow up and make sure our needs are met. This brings greater synergy between the customer and the provider.“

Ana Lúcia Rocha Marcos - IT Manager – Supply Chain and Manufacturing Systems

GOODYEAR

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

COUNTRIES:

2008
Automotive
SAP / JDE

Import / Export / RECOF

Brazil, Argentina, Chile, Colombia, Peru, Venezuela, Guatemala, Mexico, Panama, United States and Jamaica

“International solution – Some important factor we selected Softway within the Nexus project are: Connectivity with SAP and flexibility of the tools to meet requirements established by Goodyear, based on the regional model conforming to the information needs and process controls. This solution has gone through financial regional, SOX and IT audits and it is adapted to the export and import cost distribution and calculation requirements, in addition to internal controls and local requirements. Regarding the technological infrastructure, the tool is installed at the headquarters in the USA, and it is accessed throughout the entire Latin American region and the USA, with no problems in access or performance whatsoever.
The solution’s scope and its compliance with the countries' local requirements – As part of the regional model, there are three modules: Imports, exports and In-Out. These modules are installed in organizations that already implemented Nexus (Argentina, Colombia, GIC (Miami, Central America, Caribbean, Ecuador, Uruguay, Puerto Rico and Panama) and Mexico. With plans for implementation in Peru, Brazil, Chile and Venezuela. In addition to these modules, a drawback solution was deployed in Colombia. In Brazil we deployed additional modules such as BrokerSys, import and export exchange, and the connection with the RECOF module (already implemented with Prism/Avantis/JDE). A part of the implemented processes is the connection with customs brokers of each country in order to receive the import and export declaration forms, as well as the solution in GIC for the duty free zones of Santo Tomas in Guatemala and Colon in Panama.
Quality of Service – The team assigned by Softway to carry out the project are extremely professional consultants and most of them have shown discipline, commitment and great know-how of the tool and SAP, along the entire project. Another important aspect is the project management. The company has always participated in the development of plans and either provided full solutions to problems or presented improvements.
In addition to the consulting services, the Help Desk team has demonstrated great knowledge of the tools and provided us the appropriate support."

Julio Mazariegos – Leader of the Regional Supply Chain LA - Nexus

Sandoz do Brasil

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2008
Farmaceutical
SAP

Import / Export / Exchange Operations / Drawback

“Besides the quality and scope of its products which are integrated to SAP, Softway offers differentiated after sales services, relationship with its customers, support and services. We are very pleased with the partnership.”

Alex Jewtuszenko
GX, Business Applications - IT Coordinator

Bioquímica

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2009
Biotechnology
SAP

Import / Exchange Operations

“We would like to thank for the attention, the competence and mainly the professionalism developed by Softway Team together with Biochemistry Team in deploying Import Solutions (Import Sys / Broker Sys / Câmbio Sys) integrated to SAP. The results achieved were efficiency and visibility for making decisions promptly and accurately, increasing the work qualitative level and ensuring great customers satisfaction.”
Flavio Salla – Project Manager

Cosan

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2004
Agribusiness and food products
SAP

Export / Currency Exchange / Industrial Bonded Warehouse

“Softway provides us with added-value solutions and services and it is committed to meet the demands from Cosan. This is only possible thanks to their know-how of export processes, quality of their products and the technical skill of the employees”.

Walter Favaretto Junior – Information Technology Manager

Mercedes-Benz

CUSTOMER SINCE:
SECTOR:
ERP/CORPORATE SYSTEM:
SOLUTIONS:

2005
Automotive
Internal

Export / Currency Exchange / Drawback

“The COMEX Project was a great challenge for us.
Softway has been a great partner to Mercedes-Benz in the development of a state-of-the-art foreign trade integrated solution.
We are willing to continue investing in the development of new applications.
We thank all the personnel from Softway that were involved in the project”.

Romualdo A. Callegari – Documentation Export Manager